Frequently Asked Questions

The SF 902 and SF 903 stickers as designed by NARA have the text,  "U.S. Government Property" as the stickers are referring to the Controlled Unclassified Information (data) that is on the device and not the actual device itself.  However, some companies still  prefer to use generic CUI 905/906  labels on their company-owned devices that contain Controlled Unclassified Informaton.  They will both work (SF 902/903 and Generic 905/906), but the government designed SF 902/903 are the preferred method for labeling by the government. 

We do offer custom stickers with your company name(minimum quantity 100 rolls).

We accept all major credit cards, including American Express, MasterCard, Visa, Discover, and P-Cards, Government/Military cards, Apple Pay, Google Pay, and Cashapp.

No, we  do not accept purchase orders from government entities, agencies, nor the private sector.  We follow the e-commerce model where all sales go directly through our website (click, buy, ship).  This allows us to provide optimal customer service, while maintaining efficiency and keeping costs down.   Please, email any questions or any inquiries to  alison@cuisupply.com  

Yes, we have a long history of servicing many government agencies, bases, etc., including: 

• US Navy
• US Air Force
• US Military bases
• US Army
• US Marines
• US State Department
• Army Corps of Engineers

and hundreds more local, state, and federal agencies.  We even deliver free of charge to FPO addresses.  

No, we do not charge a sales tax. 

Orders are shipped free via USP, UPS, FEDEX, DHL (depending on delivery address) for delivery in the continental U.S. or U.S. territories (excluding Guam).  

Yes, but shipping fees will apply for shipments outside of the U.S.  For more information, or to inquire about international orders please email us, info@cuisupply.com . 

You will receive an email from CUIsupply notifying you that your order has shipped.  This email also contains the carrier and tracking information. 

We try to ship orders the same day they are made and your order will arrive in 2-5 business days depending on the delivery address.  The shipping confirmation email will contain tracking information you can use to track delivery ETA. 

Once you have completed checkout and submitted you order, orders are usually packed and shipped within 24 hours of payment.  The best way to update, change, or cancel your order is to send us an email at  info@cuisupply.com and include order details. There is no self-service way to cancel an order on our website once you have submitted it.    

We gladly accept returns and exchanges for unopened/unused items.  Please, contact us if you have any problems with your order, info@cuisupply.com.  We will provide a return label for you to ship the items back to us if it's within 30 days of original delivery.   If the item is not returned in its original condition, the buyer is responsible for any loss in value. Return shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund and we will send a return label for you to use. 

Custom Labels cannot be returned or exchanged unless they arrived damaged or defective.